Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0069 in State College offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hamilton Square Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
4.7
504 reviews
5 stars
454
4 stars5
3 stars3
2 stars6
1 star
36
What are people saying?
AI-generated from customer reviews
Customer Service
Staff, particularly Allen and Chris, received high praise for their friendliness, helpfulness, and professionalism, often going above and beyond to assist customers.
Efficiency
Customers frequently noted the quick and efficient service, with many reporting minimal wait times and smooth processes for shipping and returns.
Positive Atmosphere
The store is described as having a welcoming and friendly environment, making customers feel valued and appreciated during their visits.
Product Knowledge
Employees demonstrated strong knowledge of shipping options and services, providing clear explanations and recommendations to customers.
Mixed Experiences
While most feedback was positive, there were a few reports of unhelpful service and issues with packaging, indicating some inconsistency in customer experiences.
- SZSalam Zaidi2 days ago5.0I've been to UPS today. I had very important documents, and Maria Ortiz was a huge help. She was kind, patient, and very thorough. Thank you, UPS, for hiring such excellent staff.
- SSSoleil SNov 1, 20255.0I had an experience where I had left the store without the clerk properly taking the mailing info from me. Once I realized, I called back the store and Chris, the assistant manager of the store helped me immensely. He went out of his way to ensure that my letter would be addressed properly and shipped to the correct place. All of the staff is super helpful and kind, especially Chris. You are lucky to have him!
- NTNathan TackOct 24, 20255.0This store 0069 is one of the well-oiled gears in the cogs of local shipping. The front counter operator, Allen, works efficiently and transparently. The workers here know their job and they perform it well. Always a good day to send a package with UPS!
- JDJean DietrichOct 22, 20255.0I had an odd shaped package that I couldn't find a box for, so I took it to UPS in Hamilton Square. The package which was being shaped to California was inadequately packaged by employees at UPS and it arrived damaged. We spoke with Allen at the store about the issue. He was genuinely concerned and worked hard to make things right. He's the best!
- MMMOct 16, 20255.0I’ve been coming here for eight years to handle shipping, returns, vacation holds, etc. and they have always been very helpful and friendly. It feels more like a neighborhood shop than just another drop off location.