The UPS Store

3.9
219 reviews
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Business Details

13570 Grove Dr, Maple Grove, MN
55311, United States
(763) 494-9440
https://locations.theupsstore.com/mn/maple-grove/13570-grove-dr
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1861 in Maple Grove offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Weaver Lake Rd & Elm Creek Blvd, Next To J. Cousineau's.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
13570 Grove Dr, Maple Grove, MN
55311, United States

Hours

Reviews

3.9
219 reviews
5 stars
149
4 stars
6
3 stars
4
2 stars
10
1 star
50

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the staff for their helpfulness and friendliness, with specific mentions of employees like Gopal, Derrick, and Sophie for going above and beyond.

Cleanliness and Organization

The store is frequently described as clean, organized, and well-stocked, contributing to a positive customer experience.

Pricing Concerns

Several reviews expressed dissatisfaction with pricing practices, including perceived price gouging for services and materials.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude staff and inconsistent service, indicating a lack of uniformity in customer experiences.

Efficiency

Customers appreciated the quick service and efficiency during busy times, with many noting that their needs were met promptly.
  • AJ
    Ariel Johnson
    Nov 1, 2025
    5.0
    Printed my model comp cards here. Great service and very thoughtful. I was so confused on how to print stuff because I am not very tech savvy. The staff was so kind and helpful. I would 100% recommend if you’re printing anything to print it here!
  • CK
    Carla Kinnunen
    Oct 18, 2025
    5.0
    Excellent service! They went out of their way to help me. Would recommend this location.
  • MR
    Morgan Ross
    Oct 18, 2025
    5.0
    Printing service on envelops for save the dates. Excellent service and crisp lettering exceeded our expectations.
  • AC
    Albania Concepcion
    Oct 9, 2025
    5.0
    Accidentally put a return shipping label on the wrong package. Brought it to the store and Manit made a copy of the return shipping label and helped me put it on the correct box. Five minutes in and out. Great service!
  • HH
    Happy4golucky
    Oct 9, 2025
    2.0
    Can’t really say much about the store, but the UPS facility in Maple Grove did me a little dirty. They never reached out to me saying they couldn’t deliver the package until I checked my emails and before they even opened the next day it was already shipped back to the sender, and I had to pay for the shipping even though I never was able/notified to come pick it up
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.