Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5809 in Oro Valley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Oro Valley.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
119 reviews
5 stars
72
4 stars
3
3 stars
4
2 stars
3
1 star
37
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of condescending behavior and refusal to assist.
Positive Experiences
Some customers praised specific employees for their exceptional service, highlighting friendly and efficient interactions.
Pricing Issues
Several reviews mentioned high prices for services, including printing and shipping, leading to dissatisfaction.
Mixed Reviews
While some customers had great experiences, others expressed frustration with inconsistent service quality and employee attitudes.
Convenience
The location is noted for its convenience and variety of services, but customer experiences vary widely.
- MSMarcia SchimaOct 27, 20251.0Clerk was condescending to me. Not helpful. I won't go in that store again
- RLRay LindstromAug 21, 20255.0Use them for all my needs…wrapping, sending, copying, they do it all…smart and friendly. Never a problem. Ehab is the greatest!
- LTLady TaylorJul 29, 20251.0Poor customer service. They refused to take Amazon packages with QR code. They tell me I have to use the self service only. No one was in the store and refused to take my package. Awful people working here.
- GCG ContrerasJun 30, 20251.0Terrible place. Wife went there for convenience. Still don’t understand the angry unhelpful service
- TFTina FillionMay 30, 20251.0I recently went to this store to mail a package out of state. I was provided a delivery date, and now when looking up the tracking online, it has been given a new delivery date which is 3 days after the date I was promised in the store. When I called the store directly to inquire about the delay, I was told by the employee that I needed to call the main UPS number. I asked why the store could not help me with the issue and was told, "We don't have nothing to do with that." I queried the employee further as to why they could not help me directly and that should be part of their service, to which he replied "Lady, you don't know what you're talking about we don't do that." He was rude and disrespectful. You just lost a 25 year customer.