The UPS Store

4.5
132 reviews
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Business Details

2227 Bel Pre Rd, Silver Spring, MD
20906, United States
(240) 669-4136
https://locations.theupsstore.com/md/silver-spring/2227-bel-pre-rd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6985 in Silver Spring offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Plaza Del Mercado.

Details

  • DeliveryNot available

Location

The UPS Store
2227 Bel Pre Rd, Silver Spring, MD
20906, United States

Hours

Reviews

4.5
132 reviews
5 stars
112
4 stars
3
3 stars
2
2 stars
2
1 star
13

What are people saying?

AI-generated from customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, with many highlighting specific employees for exceptional service.

Efficiency

Many reviews noted the quick and efficient service, with customers often in and out in a matter of minutes.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences, particularly regarding service inconsistencies and issues with notarization.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, particularly for printing and packaging services, feeling that charges were excessive.

Store Environment

The store was frequently described as clean and organized, although some customers mentioned strong air fresheners that could be overwhelming.
  • RD
    Rebecca Dindyal
    Sep 28, 2025
    5.0
    I had a great experience at this location. They made my baby shower poster exactly how I wanted.
  • DW
    Darcy Wertz
    Sep 12, 2025
    5.0
    Employee was so kind and helpful
  • VV
    Vuk
    Aug 11, 2025
    1.0
    Store employees not helpful at all, it seems very miserable charging 5 dollars to print a small piece of paper when not having it printed out before hand and going to a store that’s literal purpose to ship stuff out. Employees excuse was “if there is 100 people a day that’s 100 printed papers and walking to a printer” (that’s right there)😭 hilarious. Make sure to print your label guys. Even asking them to tape my package felt like it was too much to ask.
  • LJ
    Lee Jones
    Jul 12, 2025
    5.0
    Highly efficient and courteous staff. Alway a pleasure to visit this store.
  • GG
    Gloria Guevara
    Jul 10, 2025
    5.0
    I go to this UPS often and there are always quick and efficient. But today Walter stood out for me. He went above and beyond his customer service
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.