The UPS Store

4.9
308 reviews
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Business Details

5810 Long Prairie Rd, Flower Mound, TX
75028, United States
(972) 355-5810
https://locations.theupsstore.com/tx/flower-mound/5810-long-prairie-rd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7188 in Flower Mound offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Arbor Crossing.

Details

  • DeliveryNot available

Location

The UPS Store
5810 Long Prairie Rd, Flower Mound, TX
75028, United States

Hours

Reviews

4.9
308 reviews
5 stars
294
4 stars
3
3 stars
0
2 stars
1
1 star
10

What are people saying?

AI-generated from customer reviews

Customer Service

The staff, particularly Nook, received high praise for their exceptional customer service, being described as friendly, helpful, and going above and beyond for customers.

Efficiency

Customers frequently noted the quick and efficient service provided by the staff, making their shipping and return processes smooth and hassle-free.

Staff Recognition

Several employees, especially Nook, Aidan, and Abhay, were specifically mentioned for their outstanding service, contributing to a positive overall experience.

Store Environment

The store is described as welcoming and professional, with a friendly atmosphere that encourages repeat visits.

Mixed Experiences

While most reviews were positive, there were a few mentions of dissatisfaction regarding pricing policies and an isolated negative experience with the owner.
  • TC
    Tim Caldwell
    Oct 23, 2025
    5.0
    Jussi and Nook was great
  • JJ
    Jill Johnson
    Oct 15, 2025
    5.0
    I always appreciate the staff and their help in returning my Amazon returns. They are so patient, very efficient and super kind. I love coming here and will drive out of my way to come here for the easy experience.
  • HY
    Hany Yoo
    Oct 14, 2025
    5.0
    The customer service is amazing! Great service thank you!
  • DC
    Dee Ch
    Oct 8, 2025
    5.0
    I wanted to take a moment and appreciate Connor for his excellent service! He was amazing in sorting my bulky return order and made the whole experience pleasant!! Keep up the good work!!!
  • JR
    Joshua Roper
    Sep 30, 2025
    5.0
    Nook & Abhay - Excellent customer service, helped with my packaging questions
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.