The UPS Store

4.7
184 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6894 in Richardson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Canyon Creek Shopping Center At N Central Expressway & Campbell Rd.

Details

  • DeliveryNot available

Location

The UPS Store
224 W Campbell Rd, Richardson, TX
75080, United States

Hours

Reviews

4.7
169 reviews
5 stars
150
4 stars
4
3 stars
2
2 stars
1
1 star
12

What are people saying?

AI-generated from customer reviews

Customer Service

The staff consistently received high praise for their friendliness, helpfulness, and professionalism, with many customers highlighting specific employees like Cheryl and Lorena for going above and beyond.

Efficiency

Customers noted the quick service and efficient handling of tasks, often mentioning minimal wait times and prompt assistance.

Store Environment

The store was described as clean, organized, and welcoming, contributing to a positive customer experience.

Mixed Experiences

While most feedback was positive, there were isolated reports of poor service from specific staff members, indicating inconsistency in customer interactions.

Value for Services

Some customers expressed concerns about pricing for certain services, feeling that costs were higher than expected, particularly for printing and packaging.
  • AG
    Ali Golshani
    Oct 28, 2025
    5.0
    Staff were helpful. Cheryl was super nice, and very knowledgable.
  • RD
    Rachael Dickson
    Oct 15, 2025
    5.0
    Amazing customer service here each and every time I come here. Super helpful. I never leave disappointed unlike the location near my house at Preston and Park. Will always give this location my business. Thanks so much Chloe and Charis. Super friendly!!! I appreciate the help.
  • TQ
    The Queenship
    Oct 15, 2025
    5.0
    Cheryl is fantastic. Just came in for an international order and she was great overseeing her team and the trainee at the desk. I was very impressed - probably my best ups experience. A gem.
  • DP
    Diane Porter
    Oct 14, 2025
    5.0
    This location is the best! They carefully make sure the labels ate securely on the package. They are also friendly, courteous, and helpful. This UPS store is my goto when I need to ship something.
  • VS
    Vin Shortess
    Oct 14, 2025
    5.0
    Outstanding Service at The UPS Store on Campbell Road, Richardson, TX I have been a loyal customer of The UPS Store on Campbell Road in Richardson, TX for over ten years. In particular, the past three years have truly highlighted the store’s exceptional notarial, copying, scanning, and mailing services. Every interaction has been solid, reliable, and reassuring. The store is expertly managed by Cheryl, whose professionalism sets the tone for the entire team. Cheryl not only oversees daily operations with skill and dedication, but also trains new associates to uphold the highest standards. Her notarial expertise is trustworthy and meticulous, making every transaction smooth and stress-free. I couldn’t ask for better “office” support than what Cheryl and her team consistently provide. If you’re looking for a UPS Store that delivers outstanding service and peace of mind, this is the one to choose!