The Shoe Company

Reviews

• SS

  Serkan Serkan

  Jun 7, 2025
  1.0
  Terrible experience. Staff gave wrong information about the discount, she said 25% off and she change her mind at the cashier.
• FL

  fang luo

  May 4, 2025
  1.0
  I usually enjoy shopping at THE SHOES COMPANY, but I’m disappointed with my recent experience regarding the rewards program. On April 30, 2025, I purchased a $25 gift card and was supposed to receive 100 points. Instead, 100 points were deducted from my account, and I did not redeem any points during the transaction. I also noticed another 200 points had been removed from my account earlier without any explanation. I contacted the store, and the manager was polite but said I had to deal with customer service. So far, the issue is still unresolved, and I have lost a total of 400 points. I hope the company improves how it handles reward point issues and makes it easier for customers to resolve problems like this. Until then, I’m hesitant to recommend the rewards program.
• CD

  Chris Drury

  Mar 23, 2025
  5.0
  The staff here went out of their way both on the phone when I called; and in store. 2nd time shopping at their Barrie Mapleview location and will return. 👍👍👍👍👍
• BK

  Boris Kriger

  Sep 17, 2023
  5.0
  The Shoe Company is not just a footwear store; it's a realm of exquisite craftsmanship and design. During my recent visit, I was particularly drawn to their "exquisito" range. The collection embodies perfection, showcasing a harmonious blend of style and comfort, with each pair bearing testimony to meticulous attention to detail and a dedication to unparalleled quality. The shopping experience was enhanced by the dedicated staff, eager to provide guidance, ensuring a seamless purchase process. But the true testament to their excellence lies in the footwear itself: not only visually appealing but also remarkably comfortable. For those who prioritize quality and exceptional customer service, The Shoe Company is the ideal destination. Highly recommended!