The Shoe Company

Reviews

• NL

  Nicholas Leighton

  May 11, 2025
  2.0
  Not the greatest customer service
• LL

  Loraya

  Jan 6, 2025
  1.0
  This isn’t a review for this location but the Customer Service of the company. I ordered Uggs online and received two different shoes. When I immediately contacted customer service I was told there is no more in stock to send me a proper pair and if I wanted a refund for the faulty product I’d have to return them. I ordered online because I don’t have time to purchase in store or make returns. Very disappointed that I paid for a product they don’t have and now I have to spend my time returning these mismatched shoes to get a refund because of their mistake, and I won’t even be able to get the correct shoes I ordered after all the work. Are they planning on selling the faulty pair again?
• SS

  Sonja

  Aug 1, 2024
  4.0
  Kennedy was extremely helpful in trying to find me sandals that would work with my orthotics. She was courteous, friendly and treated me like a valued customer. I just wish there was more of a selection in larger sizes. Thank you.
• RC

  Ron C.

  Sep 15, 2020
  3.0
  Selection of shoe sizes poor but decent selection overall.