The Shoe Company

Reviews

• AS

  Abby Smith

  Aug 2, 2025
  1.0
  I had an extremely upsetting experience here a couple of weeks ago. I lost my wallet inside the store, so it absolutely did have everything to do with the store yet the manager told me it wasn’t the store’s problem. I was panicking because I had to catch a flight in two days, and I was crying while trying to find it. The staff were kind and tried to help me look for it, and I really appreciate them for that they showed more compassion than their boss ever did. The manager rudely shut them down and said they weren’t allowed to help me because she didn’t personally see anyone take my wallet. Then, instead of helping me or showing any empathy, she laughed in my face and called security on me while I was clearly distressed. In the end, I found my wallet in a completely different aisle that I hadn’t even been to so obviously someone moved it. The whole situation was incredibly stressful and could have been handled so much better if the manager actually cared. The staff deserve recognition for trying their best despite such cold leadership. The manager, however, was completely unprofessional and unbelievably rude.
• VV

  Vidhi Vohra

  Jul 21, 2025
  1.0
  I was there with my family. Exploring footwears. I bought one pair for myself and my dad also liked one. We told them we want to buy it. But they said no that they can’t sell it to us just bcoz it’s 8 pm and that is there closing time. We were in the shop from last 15 mins. But still they behaved rudely with us. Never going to this shop again.
• SP

  Sharon Poitras

  Jun 5, 2024
  5.0
  Love Skechers! Comfortable and fashionable! Friendly and attentive service in store.