The Retreat

Reviews

• JK

  James K

  4 days ago
  5.0
  Living here has been amazing, and a huge part of that is thanks to Eva and Emily! They go above and beyond every single day to make residents feel welcome and taken care of. From quickly handling requests to offering friendly advice and always greeting everyone with a smile, they make this community feel like home!
• SC

  Stefani Coreas

  Oct 21, 2025
  5.0
  I’ve been a resident at The Retreat Apartments for some time now, and I couldn’t be happier. Emily, the office manager, and Eva are always professional, responsive, and go out of their way to make sure residents are taken care of. The maintenance team is excellent — they handle requests quickly and keep the property in great shape. The community is safe, well-maintained, and truly a great place to live.
• LH

  Lawrence Hickman

  Oct 16, 2025
  5.0
  Great place to live issues are taken care of and the staff is friendly and courteous
• II

  Ike Iqbal

  Oct 13, 2025
  5.0
  Fantastic apartment in Houston. Very good neighborhood and clean environment. Easy access for basic neccacities.
• JT

  John Thorpe

  Sep 15, 2025
  1.0
  Since early spring this year, when a new neighbor with a child (or children) moved in above me, I have been dealing with ongoing noise disturbances. I have tried to be reasonable and understanding—children running and playing during the day is normal, and I accept that everyone deserves to enjoy their apartment. However, the situation has escalated to disruptive and unacceptable behavior. It has become a daily issue that makes it very difficult to find peace or quiet in my apartment, and at times I am completely unable to get proper rest even during designated quiet hours. During the day, the tenant’s child regularly jumps off furniture, bangs, and drops heavy objects on the floor, sometimes shaking my ceiling fan. At night, during quiet hours from 10:00 p.m. to 6:00 a.m., there is sometimes loud stomping several times before the child even starts moving. This typically happens between 11:00 p.m. and 12:00 a.m., and again around 5:00 a.m., directly above my bedroom. Around 6:00 a.m., there is either loud stomping several times before the child starts moving, or the child drops objects that create a loud thud when they hit the floor, occurring at intervals. These disturbances make it nearly impossible to rest. It is clear that the parent does not have proper control over their child, which only adds to the frustration and disruption. Even though I was assured by the leasing office that the situation had been addressed, the noise continues unabated. I suggested that management send a notice to all residents reminding them about noise expectations during courtesy hours, since not everyone reads their leasing contract and may not be aware of these rules. I was told I should record the noises during these times and send them via email, even though there is a courtesy officer on site I could call. I have called the number provided for the courtesy officer several times, often receiving no response, and I left voice messages each time. I also opened cases multiple times. I would not go to these lengths if this were not a serious concern. I recently started a new job with early morning hours, and the inability to sleep due to this constant noise is unacceptable. I have tried to be patient and reasonable, but the continued disruption and lack of meaningful response have left me no choice but to share this publicly. I did not want to write a negative review, but if this is what it takes to be heard and have the situation addressed, so be it. While I understand that not every resident may cause issues, the way this noise matter has been handled by the leasing office has been inadequate. The ongoing disturbances, combined with the lack of meaningful action, make this a deeply frustrating and unsatisfactory living situation.