The Pool Guyz

3.8
69 reviews

About

Swimming Pool Contractor
The Pool Guyz provides customized fiberglass swimming pool and spa installations and pool service to all of Virginia, Florida, and the Hampton Roads area, including Virginia Beach, VA.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • On-site parkingAvailable

Location

The Pool Guyz
560 Central Dr Ste 103, Virginia Beach, VA
23454, United States

Hours

Reviews

3.8
69 reviews
5 stars
43
4 stars
5
3 stars
1
2 stars
2
1 star
18
  • DS
    Denver Sizemore
    Jun 4, 2020
    5.0
    I hired Shane and company to repair my coping and they did a fantastic job. Shane answered all my questions in a timely manner and made sure that the job was completed to the high standards that he is known for, despite suffering debilitating medical issues during the course of the job. When any problems arose, Shane (in his wheel chair) would come to the house and oversee and participate in getting the job back on course. Despite setbacks and delays caused by weather and material delivery, the job was completed as promised and looks amazing. I have retained Shane and company as my pool service provider and will continue to use their other services for maintenance, service, opening, and closing of my pool. You can count on Shane to take care of your pool better than anyone else around. Highly recommended!
  • RB
    Randal B
    May 1, 2019
    1.0
    Save your money and use someone else!! . I regret doing business with the pool guys. They are fast to take your money and slow to finish the job. The quality of work is poor. The pool has been In the ground for over a month and is still green and dirty. The pool was installed way out of level. They attempted to even duct tape what they call a well point together then try to convince me it was ok to duct tape it. Who pays 45k for a new pool with duct tape holding pipes together? They also ran into and damaged my 75 year old trees with the excavator. The conduit for the pool lighting is under sized and not installed per manufactures instructions. My property was left a complete mess and only got cleaned up due to the crew doing the pavers. After checking with DPOR they are also missing required information required by state law from their contract! Have pictures to back all my claims up. Terrible experience!!
  • AE
    Alexander Ellis
    Oct 24, 2018
    4.0
    We have a pool installed by the pool guyz and despite some delays and complications that were not entirely under their control, things worked out very well in the end. The best part of the experience has been Arnold and his ongoing support. We have had very few issues but Arnold has always always been willing to come and get them sorted out quickly (light issue and filter gauge). He is very responsive and responsible and a definitive asset to the company.
  • CL
    Chris Lander
    Apr 12, 2017
    2.0
    Had pool winterized by pool guyz. Pump system/chlorinater cell not shut off. Freeze plug in heater manifold not removed. Chlorinated cell appears to be malfunctioning perhaps due unit being on with no water all winter.
  • KK
    Ken Kiper
    Mar 5, 2016
    5.0
    These GUYZ were awesome, start to finish. Did exactly what they said they would do when they were supposed to do it. One of the best experiences I've had with a contractor. Keep up the great work GUYZ.

Frequently Asked Questions About The Pool Guyz

How long does it take to install a fiberglass pool?

The installation process for fiberglass pools typically takes between three to five days to complete.

Does The Pool Guyz offer pool and spa customization?

The Pool Guyz provides extensive customization options. Our diverse selection includes various pool colors, shapes, sizes, and design features, ensuring we can accommodate a wide range of preferences and requirements.