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Dustin York
Oct 24, 2025
Sent my office manger to Tulsa. Confirmed with front desk that it was ok she checks in and uses my card for purchases. She gets there to check in and they treated her terribly and would not give her the room. Called me about some form I need to fill out after paying for room online. Been staying there on the suites for 7 years when I come up for my businesses and will never go back. When the front desk English was as broken as the situation please understand you don’t treat your returning customers with such disrespect
JM
Jenna Marten
Oct 24, 2025
I was excited to stay at The Mayo with my dad on our cross-country trip. My great-grandparents stayed there, so this was meant to be special. I called 5 hours ahead to confirm a 2-bed room, but we arrived in the pouring rain at 2:30 AM to no 2-bed rooms and were pushed into paying much more for a suite with a pull-out couch. The room was beautiful, but the service was shockingly poor. The bedding was dropped off without the pull-out being made, and when I asked the staff member where I could get a drink of water from a vending machine or if there was a convenience store nearby, he just looked at me said “I don’t know.” and walked out. That interaction was unacceptable and left a really negative impression. I wouldn’t recommend staying here unless they train their employees how to be appropriate.
LR
Lena Rodriguez
Oct 23, 2025
This hotel is perfectly located for walking to events at BOK center and downtown events. It's is beautiful inside lobby and old school type bar.
The rooms look really nice with big bathroom and shower. The beds are very creaky and not super comfortable. Also didn't like the construction starting at 7:30am outside our window.
Wine bottle openers and good coffee in room. Fridge and microwave. Not enough outlet options for multiple people.
TW
Thalia Wright
Oct 21, 2025
Beautiful place. Rooms need a bit more attention to details. No place in the bathroom to hang towels. The shower floods the floor, a safety problem. Shower had a lot of heads for water, too much. Nothing in the kitchen, I mean nothing. No glasses, silverware or plates. Not even a pot. No place in the bedroom for clothes,except on the couch or chair. Loved the pillows,just perfect. Room 306
AP
Alexia Peake
Oct 12, 2025
Such a let down. Checking in after a long day was so disappointing to hardly be greeted and treated like an inconvenience. After the first night, my bed wasn’t made, and while towels were replaced, we were only given one washcloth. The second day most things were clean, but random drawers were opened when I got back to my room, which I thought was really odd. The gym is absolutely disgusting. I don’t think the air conditioning works, and you can tell the equipment had not been cleaned for quite some time and the water machine didn’t work. I called down for room service and didn’t get an answer so I gave up and ordered in from somewhere else locally. Overall I’m very disappointed in this hotel I was excited to check it out but was sorely let down.