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Laurie Callies
Aug 7, 2025
We recently engaged The Maids for a move-out cleaning of our cousin’s well-lived-in apartment in Makiki, where he had resided for 15 years. The team exhibited exceptional professionalism, efficiency, and attention to detail—delivering a thorough and respectful clean that put our minds at ease during a sensitive transition.
Of note, Dan, one of the owners, supervised the process. His proactive oversight ensured every item on our 1.5-page checklist was completed to our satisfaction, reinforcing the high standards maintained by the team.
We commend The Maids team—and especially Dan—for their exceptional professionalism, thorough attention to detail, and unwavering commitment to customer satisfaction.
The Maids have broken 2 glasses while cleaning - each was part of a pair of antique cordial glasses. I have asked them not to clean that collection any more. They have also put gouges in a custom painted wall - likely a result of turning around with a vacuum on their back. They frequently leave cleaning items behind - rags, tool for cleaning hair off the sofa - and for two cleanings in a row, they neglected to empty the kitchen trash. Though these are minor complaints, they happen frequently enough that it is worth mentioning.
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Sally Clemens
Jun 24, 2025
Their commitment to quality and service is evident, as they consistently go above and beyond. Scheduling my cleaning within a convenient timeframe was easy, and the team's exceptional reliability and attention to detail impressed me greatly. Knowing they offer a satisfaction guarantee adds a level of reassurance, though I haven't needed it due to their thorough work. It's wonderful to have a trustworthy service I can rely on to keep my home pristine, and I highly recommend them to anyone in need of dependable cleaning in Honolulu.
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Corinne Ono
May 19, 2025
Working with this fantastic team was an absolute joy! I felt completely at ease entrusting them with my home, thanks to their extreme trustworthiness and professionalism. Knowing they employ only full-time, insured members provided peace of mind, and their attention to detail left my space immaculate. I highly recommend this service to anyone seeking reliable and top-notch cleaning in Honolulu.
Attention to details is key. They bring the keys.