Looking for a trusted jewelry exchange in Philadelphia, PA? Our jewelry exchange location specializes in selling engagement rings, diamond stud earrings, and loose natural and lab diamonds. Whether you’re upgrading your collection or searching for the perfect diamond, we offer a secure and professional environment tailored to your needs. Our expert team provides accurate valuations and ensures a seamless experience for customers looking to buy high-quality diamonds and fine jewelry. Visit us today to find the best deals on diamond studs, engagement rings, and more. Proudly serving Philadelphia, Norristown, Bridgeport, Conshohocken, Plymouth Meeting, King of Prussia, Blue Bell, Lafayette Hill,, West Norriton and East Norriton, Bridgeport. and Montgomery County, we offer competitive rates and an exceptional experience for those seeking natural diamonds and lab-grown diamonds.
I called today to pay to get my ring resized, buy a brand new diamond for an existing necklace, and wedding bands. I was speaking with assistant manager when I nicely, and simply asked if she needed my information to pull up my account to find my ring. This woman had the audacity to get frustrated with me and impatiently asked me “What do you want?” I am furious about the way I was spoken to, when I was just trying to be helpful. You guys just lost a lot of customers over this phone call. Also, thousands in purchases that I was going to spend today. Terrible customer service! This woman should not be in any type of management position. Owner/general management, do yourself a favor and listen to the phone call.
PS
Paul Siciliano
Sep 12, 2025
5.0
Most amazing experience we could have had! End result of our ring is absolutely mind-blowing! Many thanks to Lena and Blu for their guidance and assistance all throughout the process.
SS
sarita sheed
Sep 10, 2025
5.0
Customer Service and attention to detail was phenomenal... highly recommend
KP
Kimberly Paretti
Aug 24, 2025
5.0
We went to the Norristown Jewelry Exchange a half hour before closing on a Sunday. We thought we would be rushed out of there but the complete opposite happened. Ali and Amneris waited on us. Both were extremely helpful and personable. They were very patient. Thanks to them we were able to come to a resolution for both of my rings!
JD
John Doe
Aug 18, 2025
1.0
Poor selection. Small store. Not even worth going.