We go to IPI for tool box foam for our aircraft mechanics, and it's always cut correctly to the right dimensions, and in a timely manner. IPI also built a couple of sturdy custom boxes for shipping engine cases and crankshafts, and they're holding up well under repeated use.
BP
Brittany Pond
Sep 19, 2018
5.0
The team at IPI always provides 5 star service. There is no one we would rather handle our current workload, they are always on time and within budget!
MJ
Muhammet Jumayev
Jun 8, 2018
5.0
Good job! You are really professional in packaging.
TC
The Mail Center
May 3, 2016
5.0
Real nice quality crates built locally. Customer service is very responsive and helpful. Delivery made it easy for us.
Frequently Asked Questions About The IPI Group, LLC
Can you come to our facility and put HT Stamps on our packaging?
We are unable to apply HT Stamps at customer facilities. Regulations mandate that HT Stamps remain on our premises and are only used on items we manufacture. We automatically certify and stamp all wood packaging products we produce. If an item we've manufactured is delivered without an HT Stamp, we'll need to retrieve it, inspect it for any modifications, apply the stamp, and return it to you.
Can I get my non-complying wood packaging fumigated so I can use it?
While fumigation is technically possible, our company does not offer this service. It's important to note that fumigation is not RoHS-compliant. Generally, fumigation is a temporary measure intended for countries newly adopting the IPPC's export wood HT program, allowing them to use packaging manufactured before joining the program.
Can you give me a written certification that the wood packaging meets the HT Export requirements?
While we could provide written certification, it's not necessary or recommended. The IPPC and ISPM-15 follow The Paperwork Reduction Act, making such documentation unnecessary. Including written certification with shipment documents may raise concerns with customs and potentially delay your shipment. Written certifications are primarily used by countries new to the program. However, we can provide additional documentation for specific countries like China that may require it beyond IPPC requirements.
Can you build crates without lumber?
While it's possible to construct crates without lumber, there are significant drawbacks. Crates made entirely of plywood or OSB, which are exempt from IPPC regulations, have higher labor and material costs, and are inherently unstable due to edge fastening issues (according to the APA). Alternative materials like Recycled Plastic Lumber (Trex) or Structural Composite Lumber (SCL) are often costly, not rated for structural use, or problematic for fastening. For lighter shipments, Pelican Cases can be a suitable alternative, though they come in limited sizes.
Can you put an HT Stamp on the pieces of wood you sell me?
We are not permitted to apply HT Stamps on individual wood pieces sold to customers. The HT Stamp is exclusively for use on crates, pallets, or other items we manufacture. However, we can apply "Dunnage" stamps on wood sold for use as dunnage.
How can I be sure our freight will not be held up at the border?
While we cannot guarantee that freight won't experience delays at borders, properly stamped wood packaging from a company in good standing with the program significantly reduces the risk of detention due to packaging issues. Each certified company has a unique number on its HT Stamp. The IPI Group has maintained a perfect record of no rejections or detainments for non-conformance, red flags, or questionable materials worldwide since the program's inception.