The Income Tax Office

4.3
25 reviews

About

Tax Preparation Service
Locally owned and operated out of Yucaipa, CA, we have over 25 years of local industry experience. Founded by Charles Marrs and Elena Browning with more than 30 years of industry experience, we ensure that you will receive the expert attention you need in a timely manner. As a team of Certified Tax Preparers and members of the California Tax Association, we are the local tax experts here to help.

Location

The Income Tax Office
34366 Yucaipa Blvd, Yucaipa, CA
92399, United States

Hours

Reviews

4.3
25 reviews
5 stars
20
4 stars
0
3 stars
1
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0
1 star
4
  • FD
    felicia dannielle
    May 11, 2022
    1.0
    My best friends dad always did their taxes and when he needed help he would go to Charles and ask for advice. Charles was always nice and informative. My friends dad just passed away and they went to Charles to prepare her taxes back in December and they were completed January 15th, he even came to the house twice and was really friendly. They paid him 300$ then gave him a 200$ tip. It is now May and the IRS says they haven't received their taxes. My friend and her mom called Charles many times and finally got ahold of someone so she made an appointment to talk with him. She showed up at her appointment and waited 3 hours before he called the secretary and told her he wouldn't make it in. While they were there waiting, there was a nother woman wondering where her taxes were too! This guy is incompetent and makes his client do all the work in figuring out where their taxes are he won't answer your calls or help you at all.
  • SJ
    sarah jundi
    Mar 17, 2021
    5.0
    Charles is on top of it, this is my second time in this location and my experience was very good. he's very professional
  • SS
    sandra smitson
    Mar 9, 2018
    5.0
    I have been going to Charles for my tax prep for many years. He is great to work with. I look forward to seeing him each year.