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Nashville's most original and longest standing hotel. Built in 1910 in a group effort by the community, our luxury Nashville hotel has been the backdrop for 106 years of traditions, memories, and iconic moments. As the top hotel in Tennessee and the most cherished, we look forward to being your home-away-from-home. Like the locals have said for more than a century, "Meet me at The Hermitage."
Location
Hours
Reviews
4.7
1,380 reviews
5 stars
1,133
4 stars
145
3 stars
50
2 stars16
1 star
36
- JWJane WoodOct 18, 20253.0This review is for the tea service the hotels offers. I went today for my birthday. The good: Service was very good and all staff we encountered were professional and polite. The hotel lobby was gorgeous. The tea itself was lovely. The bad: While the area they provide tea service has a lot of potential, it was a little underwhelming. The tea sandwiches and pastries were just ok. Nothing that blew my socks off. At $100 per person, I would expect better quality food. It seemed generic and premade, like Trader Joe's frozen hors d'oeuvres and treats. The ugly: Again, when paying so much, you expect a certain level of ambiance. The carpets were dingy and stained. The menus were just paper and some of them pretty beat up with food stains on them. The carrier they serve the sandwiches and pastries on was dinged up and stained with rust or grime or both. I would expect a little more attention to detail, cleanliness, and elegance. It was an ok experience, but not one I would recommend considering the above.
- NZNeha ZaverOct 8, 20251.0The overweight Hispanic man with the nose ring made our experience here unforgettable in the worst way possible. We called and even had a card to take pictures inside of the hotel and this man followed us throughout the hotel and asked us to stop taking pictures even though we had spoke to them upon arrival. The second time he approached he stated that he had asked us to leave when that was not the case - he asked for us to stop taking pictures. Maybe hire individuals who know a thing or two about customer service - if even bad news doesn’t have to be said in a rude and condescending way. Do better.
- CLChloe LoweOct 6, 20255.0I took my british grandmother to high tea here and Fransico was wonderful! Excellent! Service and food were amazing! We will be back!
- MSMats SandbergOct 1, 20254.0Walking into this hotel’s lobby always takes your breath away, which is one of the many reasons we keep coming back. The rooms are great truly nothing to complain about. We do miss the Capitol Grill restaurant that used to be in the basement; the new option is decent for breakfast, but the food feels industrialized and pre-prepared rather than freshly cooked to order. The staff are consistently nice and helpful, which adds to the experience. On our last visit, we enjoyed cocktails and hors d’oeuvres in the lobby before a night out, and the live piano player elevated the atmosphere even further. A memorable touch that made the evening special.
- RWRick WayneSep 23, 20251.0I can only give this hotel the worst review possible. We had a 4-day trip planned for September 2025 along with long time friends. We made the reservations in November 2024! That is correct. 10 months in advance. Our friends even used their membership in a high end vacation club called Inspirato. We received a call about 3 weeks prior to arrival informing us they could not accommodate our reservation. We were flabbergasted. It was as if we were on a Seinfeld episode. “You know how to take the reservation. You just don’t know how to hold the reservation”. There was little effort at accommodation . Horrible service and experience. The saving grace was our daughter who is a frequent business and leisure traveler to Nashville suggested 1 Hotel. Our experience there could not have been better. Much better hotel and in better location. Go to 1 Hotel and ignore Hermitage.
Frequently Asked Questions About The Hermitage Hotel
What attractions are nearby?
The Hermitage Hotel is conveniently located in the heart of Downtown Nashville, across the street from the iconic Tennessee State Capitol complex and a stone’s throw from Music City’s best attractions.
- Country Music Hall of Fame – 13-minute walk or 6-minute drive
- Honky Tonks Row: Tootsie’s, Wildhorse Saloon, Ole Red, Robert’s Western World – 9-- minute walk
- Ryman Auditorium – 8-minute walk
- National Museum of African American Museum – 9-minute walk
- Johnny Cash Museum – 13-minute walk or 6-minute drive
- Bluebird Café – 15-minute drive
- The Listening Room – 9-minute drive
- Frist Center for The Visual Arts – 10-minute walk
- Nissan Stadium – 17-minute walk or 5-minute drive
- Bridgestone Arena – 9-minute walk
- Andrew Jackson Hermitage Plantation – 20-minute drive
- Cheekwood Botanical Gardens – 20-minute drive
- Nashville Zoo at Grassmere – 20-minute drive
How far are you from Nashville International Airport?
The Hermitage Hotel is an approximately 20-minute drive from Nashville International Airport.
Do you offer a car service to and from the airport?
Our concierge team can arrange for private transportation through our black car service for an additional fee, starting at $118.00 for a sedan.
Where is the Hermitage Hotel located?
The Hermitage Hotel is located at 231 6th Avenue North, on the corner of Union Street and 6th Avenue in the heart of Downtown Nashville.
What time is check-in?
Arrival time is 4:00 p.m.
What time is check-out?
Departure time is 11:00 a.m.
How can I request late check-out?
To request late check-out, please contact our reservations team by phone at (888) 888-9414 or by email at reservations@thehermitagehotel.com. You are also welcomed to make this request through the preference survey you’ll receive prior to your arrival. Please note that without approved late check-out, there will be a late departure fee of $75.00 through 1 p.m., and then a fee of a half-day’s rate following.
Can I request early check-in?
To request early check-in, please contact our reservations team by phone at (888) 888-9414 or by email at reservations@thehermitagehotel.com. You may also make this request through the preference survey you’ll receive prior to your arrival. Early arrivals cannot be guaranteed.
Do you have valet or self-parking services available?
The Hermitage Hotel offers valet service at $58 + tax per night. While we do not offer self-parking services, there are other self-parking lots nearby with various rates.
Can your garage accommodate oversized vehicles?
Our garage has a height of 6’7 max. However, we do also have a secure open-air lot that we can use to accommodate most vehicles. If you require accommodations for a bus, please contact our reservations department by email at reservations@thehermitagehotel.com for information on reserving street meters.
Are pets allowed?
Yes! Pets are welcomed at The Hermitage Hotel, with no restrictions on weight or number of furry friends. The fee is $150 per pet per stay. Please note that we can refuse accommodations to any pet that demonstrates aggressive, loud or dangerous behavior, including growling, biting, jumping on guests and/or staff, relieving themselves in public spaces, barking excessively, or eating.
What amenities are included with your pet program?
We can arrange walking services, sitting services, grooming services or more. Please contact our concierge team by email at concierge@thehermitagehotel.com for details and pricing. We also offer in-room dining options for our furry friends as well as luxury beds and treats.
Do you have balconies or windows that open?
While our rooms do not offer balconies, we have a limited collection of rooms that include windows that open. If necessary, please contact our reservations department by email at reservations@thehermitagehotel.com to request.
Can we have a non-smoking room?
The Hermitage Hotel is non-smoking facility, with a $500 fee applied if guests smoke in the rooms.
Are there safes in the room?
Yes. Each guestroom includes a safe capable of holding a standard laptop.
Is turndown provided?
Yes, we do offer turndown.
Are there mini fridges or microwaves in the room?
While guestrooms do not come equipped with mini fridges or microwaves, both amenities can be delivered with a fee of $55 per request.
Can I add a rollaway bed to my room?
Due to safety concerns, rollaway beds are not permitted in The Deluxe Queen or the Junior Queen Rooms categories. One rollaway bed is permitted in the other room types, for a fee of $55 per night.
Do you have cribs or pack n plays?
Yes. We have complementary cribs and pack n plays available by request.
Do you have a Lost and Found?
If you believe you have left an item behind, please call our Guest Services team at (615) 244-3121.
What complimentary services are available?
We serve complimentary coffee, water, and juice in The Pink Hermit each morning from 6:30-10:30 a.m. We also offer newspaper delivery, Wi-Fi, a fully equipped business center free of charge, and a complimentary state-of-the-art Fitness Center equipped with Peloton bikes.
Can I have a package delivered to the Hotel?
Yes. Please mail the package to the following address:
The Hermitage Hotel
ATTN: GUEST NAME AND ARRIVAL DATE
231 6th Avenue North
Nashville, TN 37219
Packages that require more than 7 days of storage prior to arrival will incur a fee of $5 per package. If possible, please e-mail your tracking number and notification of incoming packages to our reservations team at reservations@thehermitagehotel.com so that we can be expecting your delivery!
Do you have elevators?
Yes.
What Accessible Rooms do you have?
We offer an Accessible Queen room with two queen sized beds, and an Accessible King room with one king sized bed.
Is breakfast included?
Full complimentary breakfast is not included. However, we do offer packages that would include daily breakfast. Please contact our Reservations Specialists by phone at (888) 888-9414 or by email at reservations@thehermitagehotel.com to inquire about upgrading to one of these packages.
Is there WIFI for the hotel guests?
Yes.
Is there an option to store my luggage?
Yes.
Does The Hermitage Hotel sell Gift Cards?
Yes, Gift Cards are available for purchase in person at the Rose Gift Shop, or by emailing: giftshop@thehermitagehotel.com