Management Quality
The management team, particularly Marwin and Alina, received high praise for their professionalism, attentiveness, and effective communication, contributing to a positive living experience.
Cleanliness and Maintenance
Many residents noted the property is well-maintained, with clean facilities and prompt maintenance responses, although some reported issues with pest control and cleanliness in certain areas.
Community Atmosphere
The community is described as friendly and welcoming, with regular resident events that foster a sense of belonging among tenants.
Communication Issues
Several customers expressed frustration with the leasing office's communication, citing difficulties in reaching staff by phone and issues with appointment scheduling.
Concerns with Amenities
Some residents reported dissatisfaction with specific amenities, such as internet service quality and the condition of certain apartment features, indicating room for improvement.