Nursing HomeHospice & Long Term CareRetirement CommunityRehabilitation Center
At The Guardian Center, we make your wellbeing our top priority. We're a skilled nursing facility located in Brockton, MA, and are dedicated to providing premium care to ensure the quality of life of our cherished residents.
Whether you're with us for long-term care or short-term care, we're committed to helping you heal and thrive! Our trained staff members are dedicated to providing compassionate care and getting you back to optimal health! Take a look at our broad range of specialized healthcare services, learn about The Guardian Center experience, and don't hesitate to connect with our friendly team for any questions you may have!
I am writing to express my deep concern regarding the conditions and management at your facility. After a recent visit and interaction with staff, including the administrator, Nancy, I was left genuinely troubled by the level of care and professionalism—or lack thereof—being provided.
As someone who has worked in healthcare and visited numerous facilities over the years, I found the environment at your facility to be unacceptable by any reasonable standard. Frankly, I’m not sure how this place remains operational. The way individuals are treated is not only disappointing but borders on shameful.
When I voiced my concerns to Nancy, she appeared surprised by my statements, which only further underscores the disconnect between leadership and the reality on the ground. I am seriously questioning what kind of oversight or inspection process is in place here, because from what I witnessed, this facility falls far below industry standards—and in my opinion, should not be in operation in its current state.
I hope this message is taken seriously, as it comes from a place of genuine concern for the well-being of those in your care. I would appreciate a response outlining any steps that are being taken to address these issues, or at minimum, acknowledgment that this message has been received.
LK
Laura Kenerson
Sep 5, 2025
5.0
The Guardian Center was a great help in my father's recovery post stroke. Nancy Zraizza and the staff were amazing assets and cared for him like he was family. Lynda McIntosh and Lucy Brandao went above and beyond.
MH
Melissa Hope
Aug 11, 2025
1.0
This place almost killed my mother stole from her and then denied she was ever there when others asked about the situation this place needs to be shut down for how they leave patients sitting for over an hour before getting life saving help to them shame on this horrid place I will be contacting the necessary governmental agency to have it looked into asap!
JC
Janet Cadogan
Aug 7, 2025
5.0
I cannot make enough positive comments regarding the care my husband has received while rehabbing at the Guardian Center. Under the guidance of their leader, Nancy Zraizza, the staff has made every effort to develop the sense that our loved one is part of their family. He has been treated with dignity and respect. Special shout out to aides Lynda McIntosh and Lucy Brandao for their gentle care and cheerful vibe.
AW
Anthony Watson
Jul 5, 2025
1.0
Place is trash. I’m visiting my grandma and she doesn’t get help. She’s calling for help to change her and no one came for over an hour. Nurses gotta do better and whoever is the head nurse take some accountability for your team not doing their job.