Staff Care
Customers consistently praised the staff for their kindness, patience, and expertise in handling cats, especially those that are anxious or difficult.
Grooming Quality
The grooming services received high marks, with many customers noting their cats looked and felt great after appointments.
Facility Environment
The facility is described as clean, inviting, and designed specifically for cats, contributing to a calm atmosphere.
Communication
Customers appreciated the clear communication from staff regarding their pets' grooming and boarding experiences.
Customer Loyalty
Many reviewers expressed strong loyalty to the business, often returning for multiple services and recommending it to others.