Business Details
About
Prosthetics
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Location
Hours
Reviews
4.8
149 reviews
5 stars
133
4 stars
7
3 stars2
2 stars2
1 star
5
What are people saying?
AI-generated from customer reviews
Customer Service
Staff members, particularly Sloan, Tia, and Nathan, received high praise for their friendliness, knowledge, and willingness to help customers with their foot issues.
Product Effectiveness
Many customers reported significant improvements in foot pain and comfort after using the products, particularly the arch supports and insoles.
Detailed Explanations
Customers appreciated the thorough explanations provided by staff regarding the products and their benefits, which helped them understand their foot health better.
Professionalism
Staff demonstrated professionalism and patience, taking the time to address customer concerns and provide personalized service.
Mixed Pricing Feedback
While some customers found the pricing reasonable for the value received, others felt the costs were excessive and expressed concerns about the pricing structure.
- ECElizabeth Congdon3 days ago5.0Tia did a great job for my mother and me! She provided very thorough explanations, actively listened to issues and provided solutions. It was a great visit to the store. Highly recommend The Good Feet Store in Gainesville. Highly recommend Tia!
- PJPerry Joyner6 days ago5.0Tia is a fantastic representative! The inserts do exactly what she said they would. I’m very happy with the product.
- CSCeleste SymmondsOct 31, 20251.0Horrible, horrible customer service from employee. 2nd time I've had this experience here. Initially thought it was a one off BUT no! Employee had an attitude from the minute we walked in. When I explained that I had a gift certificate he wanted to know what kind, stating they don't do gift certificates. Mine came from corporate office as a result of a return. He then proceeded to condensendly say he needed to call corporate because he didn't know how to run the gift card and it required nothing from me. He then proceeded to walk into the back whole texting and then out front, never making a phone call. Not even sure why the attitude. When I inquired if the 4 styles of sneakers that were displayed were the only options, he rudely cut me off and said they didn't have any of those shoes in stock. Asked what style I wanted. Ummm, then what the he'll are you going to sell me if I can't see the options. He again cut me off when I tryed to explain what I wanted and my size. Maybe he was intending to bring out all shoes In my size. Dont know, we left. So freaking RUDE!!
- BHbrenda hulseyOct 24, 20255.0Sloan was very detailed with everything. Me and my husband really enjoyed the way he showed us everything. We ended up getting a pair of shoes which are amazing. We plan to come back and get the support soon. He stands by the product and we believe they will help us especially my husband who has had 2 back surgery. It is amazing what supports can fix in your body.
- BBBrooke BrowerOct 24, 20255.0Tia was truly the sweetest! She explained everything perfectly and even taught me things I didn't know before I visited the store. I will definitely be recommending that my family visit her at The Good Feet Store!
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce—or even
eliminate—pain. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.