The Gables at Park Pointe

Reviews

• LA

  Leilani Andrews

  Aug 16, 2025
  1.0
  I had scheduled an apartment tour a week before our tour. I did this through their website and got confirmation emails. Upon arriving, my boyfriend and I went to the entrance that we assumed would be the main entrance for the building, as there are no signs whatsoever. On the call box, we called the leasing office where a man told us the leasing office is outside and to the left of where we were. We walked around looking for any indication of this to the point of returning to the call box for further clarification. We were informed that the leasing office is in a separate apartment building across the street and on the other side of apartments (not the Gables) from where we were. We had gone to this property about 10 minutes early to be able to find where we needed to be. When we found the leasing office, it stated it was for the apartments that the office was in with no indication of it also being for “The Gables.” When we walked inside, we were able to see a door that said “leasing office” but the lights were off (and we were locked out from being able to enter). We made a call to the leasing office through the call box again and a lovely woman who was offsite answered and tried to help us. We informed her that we had scheduled a tour (that we were going on almost 10 minutes late for at this point) and trying to find said office, but the lights were off and the door was closed. (Mind you, I’d gone over the confirmation emails multiple times to see if there was any additional information as to where to go, who we’d meet, etc. as every apartment I’ve ever toured had provided. The offsite lady had attempted to call the leasing office 2 times before letting me know she was unable to get ahold of anyone. I was already unimpressed by the lack of signage or information letting us know of the location of the leasing office or whom to speak to and was unsuccessful finding anything useful. The overall experience presented a lack of professionalism and was quite frankly disappointing. We had spent about a half hour from the time we arrived trying to find someone as well as understand where to go. The overall experience was also disappointing as my boyfriend and I work many hours a week and my one day off a week was wasted by a leasing company that didn’t even have the decency to notify me that they wouldn’t be present for a tour. So, for anyone interested in these apartments- unfortunately, the leasing office may struggle at doing their job of properly informing as well as directing you and the confirmation emails may not be enough confirmation for them. With that information, I feel like I can safely assume that living here would be less than ideal due to communication, or lack thereof (especially based off of reviews from regular tenants).
• EM

  Erika Mitchell-Allan

  Jul 22, 2025
  1.0
  This building loves to brand itself as a luxury apartment complex, but it doesn’t take long after moving in to realize how cheap everything actually is. The finishes, appliances, construction- all bottom of the barrel, hidden behind “modern” design that falls apart fast. Our dryer never worked properly the entire TWO YEARS we lived there. It regularly took 3–4 cycles to dry even a basic load of clothes, making laundry a multi-day ordeal. We submitted multiple maintenance requests, and each time they’d just clean the lint trap and tell us it was fixed. After the third round of nothing, we gave up and just suffered through it. The walls are paper thin. You’ll hear your neighbors’ every step, cough, and conversation. The showers are tiny, so if you’re tall or broad, good luck. Nobody returns the grocery carts to the garage, and management couldn’t care less. What management does care about, however, is busting into your apartment unannounced for bogus “inspections” every couple of months. These “appointments” were constant, intrusive, and rarely even honored at the scheduled time. One “inspection” was never completed when it was supposed to be. We assumed it had happened, only to be blindsided with a reschedule MONTHS later. Same thing happened with showings of our unit: we’d be told someone was coming, and then… no one. Zero communication. Just another day of being inconvenienced for nothing. Contacting the office? Good. Freaking. Luck. Emails go unanswered. Phone calls are ignored, even during office hours. Voicemails? Never returned. And don’t expect even basic human decency if you visit the office in person. One time, my roommate went down (per THEIR request) to pick up a new building key. She walked in, was stared at, then straight-up ignored until she spoke, at which point she was met with massive attitude, as if she’d committed a crime by daring to interrupt the staff’s all-important chit-chat. Maintenance is no better. Not only do they leave messes behind (I once came home after work to a huge pile of sawdust left on the floor), they’ll enter parts of your unit that have nothing to do with the work order. No explanation, no reason. It’s a complete invasion of space. Also, fun fact: There’s a visible 1-inch gap between the floor and the bottom of the front door. That means drafts, noise, light, and zero insulation, so get yourself a draft blocker unless you want to freeze and be woken up every time your neighbor walks past. Oh, and the pool? Don’t bother. It’s in the worst location imaginable, tucked away next to a nature reserve, meaning it’s constantly full of floating fuzzies from nearby trees and you’ll never get sun. Ask about it and they’ll tell you they can’t cut back the trees due to the reserve. Great planning, guys. In short: this place markets itself as upscale living but functions like a sloppy, overpriced dorm with intrusive management and zero accountability. I can’t believe we stayed as long as we did. If you value your time, privacy, or peace of mind, look elsewhere. Actually, avoid any Bigos property for that matter. Absolutely shameful.
• HA

  Haroon Ahmed

  Sep 12, 2022
  5.0
  Enjoyed touring this complex. Very professional staff
• MG

  Matthew Gantz

  Mar 15, 2016
  4.0
  Apartments: Apartments are clean, large, and simple. The biggest downside is the walls are extremely thin. Management: Management team is fairly responsive to any needs, and the payment process for rent / utilities is largely online which is convenient. Location: Apartment is a few miles outside of downtown Minneapolis. It is conveniently located outside of the immediate city and has access to Uptown and Downtown. Overall: A very decent apartment complex for a reasonable price.