The Custom Shop

5.0
483 reviews

About

Upholstery ShopFabric StoreWindow Treatment Store
The Custom Shop is Greater Boston's largest and most experienced re-decorating showroom for residential and commercial customers. Our family has been driven to help you enjoy your home furnishings in comfort and good health with the ones you love since 1927. Passed down from one generation to the next, we are finally are a women-owned business.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Accepts checksAvailable

Location

The Custom Shop
137 Mt. Auburn Street, Watertown, MA
02472-2815, United States

Hours

Reviews

5.0
483 reviews
5 stars
471
4 stars
7
3 stars
3
2 stars
2
1 star
0
  • KL
    Ken Lynch
    1 day ago
    5.0
    This Contractor and Architect Agree that this is a great place. There is a wide selection of fabrics for different purposes and wear and we were able to agree on colors and textures more easily than we anticipated. The staff is completely knowledgeable and helpful and gave us a quote in short order. We highly recommend The Custom Shop.
  • EL
    Elizabeth Lavoie
    Oct 25, 2025
    5.0
    I had a stool reupholstered and they did a great job! I will bring other pieces to them soon. They're easy to work with and do fast work.
  • JS
    Jim Singer
    Oct 13, 2025
    5.0
    Toni did a great job helping me in dealing with an unusual situation.
  • VL
    Vivian Lu
    Oct 8, 2025
    5.0
    I recently had my dinning chairs reupholstered by the Custom shop. They did an amazing job and in an unexpected short time. The chairs are beautiful! They deserve every bit of the 5 star review they received on social media.
  • SS
    Sarah Scott
    Oct 5, 2025
    5.0
    Couldn't have had a better experience. This was my first time getting furniture custom upholstered and the staff helped me navigate what could have been a daunting process. I appreciated being able to bring the sample fabric books home to see how the fabric looked in context. My pieces were even done early!

Frequently Asked Questions About The Custom Shop

How much is it to Re-upholster my chair, couch or sofa?

The prices vary depending upon what your looking to do and what type of fabric you want. It's best to send an e-mail with a picture of the piece your looking to fix and we can give you a rough estimate?

Do you have fabric on-site?

We have some fabric on-site but we have fabric books on hand so you can pick out the exact type of fabric you want which we can order.