The Collision Repair Shop

5.0
334 reviews

About

Auto Body RepairAuto Body ShopAuto MaintenanceAuto Repair ShopBrake Shop
The Collision Repair Shop stands out as an exceptional destination for all your auto body repair needs, offering a comprehensive range of services that make it the go-to choice for vehicle restoration. With a team of highly skilled and certified technicians, the shop ensures top-notch craftsmanship and precision in every repair job. The shop is equipped with state-of-the-art technology and modern facilities, allowing for efficient and accurate diagnostics. Whether your vehicle has suffered minor dents or major collision damage, The Collision Repair Shop employs cutting-edge techniques and industry-leading materials to restore your vehicle to its pre-accident condition. Customer satisfaction is a top priority at The Collision Repair Shop. The dedicated staff is committed to providing excellent service and clear communication throughout the repair process. From the initial assessment to the final detailing, customers can expect transparency, reliability, and a commitment to delivering results that exceed expectations. The Collision Repair Shop also understands the importance of timely service. With a streamlined workflow and efficient processes, they strive to minimize downtime for customers, ensuring a swift and hassle-free experience. Additionally, the shop works closely with insurance providers to simplify the claims process, making it convenient for customers to get their vehicles back on the road as soon as possible

Location

The Collision Repair Shop
3751 Elizabeth Lake Rd., Waterford, MI
48328, United States

Hours

Reviews

5.0
334 reviews
5 stars
332
4 stars
1
3 stars
0
2 stars
0
1 star
1

What are people saying?

AI-generated from customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and accommodating staff, particularly highlighting Lamar and Lorenzo for their exceptional service.

Quality of Work

The shop received numerous compliments for their high-quality repairs, with many customers noting that their vehicles looked brand new after service.

Communication

Many reviews emphasized the excellent communication throughout the repair process, with staff providing timely updates and clear explanations.

Efficiency

Customers appreciated the quick turnaround times for repairs, often noting that their vehicles were completed faster than expected.

Trustworthiness

The shop was recognized for its honesty and integrity, with several customers mentioning fair pricing and the willingness to assist with insurance matters.
  • LR
    Laurie Robertson
    Oct 28, 2025
    5.0
    They did a great job of repairing and repainting my Outlander after I was rearended! I will be returning with another vehicle I own to have it repainted also.
  • AG
    Adam Griffin
    Oct 21, 2025
    5.0
    This team of specialists are the best around, hands down. Lamar who runs the office has been taking great care of me since before I was actually a paying customer in for repairs, based on the excellent service alone that he’s provided for the various estimates of which I’ve inquired. Friendly, prompt, and the quality of their work is top-notch on every occasion. Take your vehicles no place else, I’d say, really.
  • CB
    charles brandon
    Oct 15, 2025
    5.0
    Can’t say enough good things about this shop. They were great to work with & did an excellent repair job. Mostly dealt with Mike who couldn’t have been nicer.
  • GG
    Grace Goldszer
    Oct 9, 2025
    5.0
    I had banged up the underside of my car near the wheel-well thanks to a pesky landscaping boulder and trying to make school drop-off. Looked for the best local shop and The Collision Repair Shop kept coming up. Took it in and was so pleased that they looked at it immediately and were able to come up with a plan to fix my whoopsie on the spot. They were able to patch it up right away and it looks fantastic! I’m so thankful for their attention and kindness. This is the only place I’ll ever take my car from now on and will rave about them to everyone I know!
  • EW
    Emily Walker
    Oct 4, 2025
    5.0
    Excellent service- quality of work is phenomenal. Communicative through every step of my car getting fixed. My car actually looks fresh off the lot! So incredibly grateful to have my car back in a reasonable amount of time & this team is stellar - especially Lamar and Lorenzo! Definitely will be calling them if I ever find myself in a similar situation again.