The Brookwood

Reviews

• JO

  Jessica Osborne

  1 day ago
  5.0
  Victoria made move in quickly and calmly. Highly recommend moving here! Lovely dog park, spacious rooms, & perfect location!
• KB

  K Banks

  2 days ago
  1.0
  If I could leave zero stars, I would. This place is full of mold!! The unit was full of mold in the vents and AC handler not to mention the walls had mold that had been painted over. Every item of clothing we moved out had to be washed multiple times to get rid of the moldy musty smell. All the cloth furniture had to be steam cleaned and slip covers washed to get rid of the smell in those. We wound up discarding all the rugs due to the smell. FYI, Alabama has no laws governing mold in residential buildings only commercial buildings. The maintenance response time is slow; AC filters are not routinely changed. The AC filter was black upon move in. Also, the smoke detectors had DEAD batteries upon move in and testing of them. Yes, per the lease changing the batteries routinely is up to tenant, but you would at least hope that they were working upon move in. The fact that the batteries were dead at move in tells me maintenance did not even bother to test them for a new tenant. The staff was not very competent and turn over rate was ridiculous. It took almost 90 days to the day for the security deposit to be refunded. The lease ended July 11 and the refund was received Oct 10. Speaking of security deposit refund, if you choose to move into one the units, keep a copy of the form where all damages are noted at move in. They lost ours which we discovered shortly before move out. Thank goodness, we were not charged for damages that were already there upon move in (for a small example- one bottom kitchen drawer would not even open but there were other damages noted at move in as well). The pool was often closed during the year that we rented. The propane gas tanks on the grills were often empty and/or grills not working. My advice is to keep looking and do not settle for one of these units.please see the mold found upon move in. We conducted home test kits for mold. Some were swabs taken from surfaces and some straight air growth. Take a look at the swab after one surface stroke and the petri dish of molds grown in our unit.
• RB

  Robin Butler

  Sep 11, 2025
  5.0
  Khadijah Winters was an excellent display of professionalism. I love her clear cut communication as well. She's very helpful and intuitive ! You guys have a winner on the team.
• JJ

  Jimmy John

  Sep 8, 2025
  5.0
  Me and my girlfriend Move in at the end of august and it was the best moving experience i had yet. I live inside the leasing office building on the 2nd floor and could not be happier. Pool, Gym and plenty of places to walk around. The apartment was quite spacious especially for 2 (850 sqft) and super clean. Victoria was also super helpful with the entire process and really helped us out to make sure we had a good experience moving in and that the apartment was ready to go.
• IC

  isabella cafaro

  Sep 3, 2025
  5.0
  VICTORIA IS MY FAV!!!! My boyfriend and I moved out and on our own for the first time recently, and we could not have picked a better place at The Brookwood. The amenities are awesome, it’s very quiet and the apartments are beautiful. Really giving luxury 😌 Bless these amazing people who allowed us to get settled and fit our needs. love love love, A+, 10/10 would recommend.