HA
Heather Von Allmen
Sep 8, 2025
Let me start by saying I've eaten here a number of times without any big issues, and we come back because we like the food, but this last time was a disaster. I am not sure what was going on, but something was off. We ordered wings, the French dip sandwich, and I can't remember what my husband got as his entree. When the wings came I asked if we could also get some ranch dressing. Was told yes. It never came. When our sandwiches arrived, mine wasn't on the garlic bread per its description (and also the main reason I order this sandwich). I told our server, and she took the sandwich back to the server space and then I guess told the kitchen. My replacement finally arrived after my husband had finished his meal. This time, no cheese, so back it went again. The server made an excuse. Finally, the third time it arrived correctly. In the meantime, my husband had also asked if they had any wipes so he could clean his hand off from the wings. She said yes, but we never got those either. My original sandwich didn't go to waste though. The server ate it between stops at tables. I guess that is why she left it at the server station. 🤷♀️
Anyway, I am hoping that night was an anomaly, and we will give it another go. The food is quite good and usually they get it right, but not on this visit.