Food Quality
Many customers expressed disappointment with the quality and portion sizes of the lobster rolls, noting they were often small, lacking in flavor, and not as advertised.
Pricing
Numerous reviews highlighted that the prices were considered too high for the quality and quantity of food received, leading to feelings of being overcharged.
Service Issues
Several customers reported poor service experiences, including rude staff interactions and issues with order fulfillment, which negatively impacted their overall dining experience.
Positive Experiences
Despite the negative feedback, some customers praised the freshness of the lobster and the friendliness of certain staff members, indicating that there are positive aspects to the service.
Atmosphere
The establishment is primarily a takeout location with limited seating, which some customers found inconvenient, especially during busy times.