Business Details
About
Mattress Store
At The Big Mattress Outlet, we bring over 25 years of industry expertise to help you achieve the best sleep possible. Our team of Certified Sleep Science Coaches is dedicated to offering you top-quality mattresses at unbeatable prices—up to 75% off retail—thanks to our direct relationships with leading manufacturers. We stand out from the competition by providing a comfort guarantee on most of our products, ensuring you rest easy with your purchase.
We prioritize exceptional customer service, making sure every visit is a pleasant and stress-free experience. At The Big Mattress Outlet, we understand the common frustrations associated with mattress shopping. That's why we create a welcoming, no-pressure environment where you can find the perfect sleep system tailored to your unique needs and budget.
Our commitment is to improve your life through better sleep, and we promise better sleep for less. Visit The Big Mattress Outlet today and discover why so many trust us for their sleep solutions.
Location
Hours
Reviews
4.9
527 reviews
5 stars
509
4 stars
12
3 stars3
2 stars0
1 star3
What are people saying?
AI-generated from customer reviews
Customer Service
Customers consistently praised the knowledgeable and friendly staff, particularly highlighting Damian and Brady for their exceptional service.
Product Knowledge
The staff demonstrated extensive knowledge about mattresses and sleep needs, helping customers find the right products without pressure.
Shopping Experience
Many reviews noted a pleasant, low-pressure shopping environment, making the mattress buying process easy and enjoyable.
Competitive Pricing
Customers appreciated the competitive pricing and value for money, often mentioning they received better deals than expected.
Delivery Service
The delivery service was noted as prompt and professional, with many customers satisfied with the setup process.
- MMMary Mulholland6 days ago5.0I was very impressed with the sales person's knowledge. He would look at you and know how you slept snd what bed was best for you. I would recommend seeing him.
- DHDonna HollisOct 21, 20255.0These are wonderful people. If you need bedding this is the best place to go. I appreciate your help in deciding the bedding that I needed.
- MGMark GreenOct 20, 20255.0We were very impressed from the moment we walked in. Damian showed us everything and more to make our decision a fully informed one. No rush, no pressure, 100% excellent, knowledgable service. Great experience. Oh, and competitive pricing as well. We went for a high end solution as this will quite likely be the last King Sized Mattress we will buy, at our ages. Tempur-Pedic ProAdapt Hybrid with adjustable base. Very excited! Now we wait for our white glove delivery, which I feel confident will be well executed.
- BGBrad GardnerOct 19, 20254.0Walked in randomly yesterday met and spoke with Damion, very professional salesman. Walked out purchased a a really nice bed and even got me a pillow for $168.00 😶🤷🏼♂️ The overall experience was really nice, Damion was very knowledgeable patient and helpful. The whole process seamlessly👊🔥 Highly recommend if your looking for new bed (Only got 4 stars because I didn’t know pillow was $168.00 I didn’t ask🤷🏼♂️was added to financing, Nice pillow but would not have bought if I had known the price😶🤷🏼♂️)
- KPKayla PerryOct 10, 20255.0Brady was so so helpful! Visited him at two different locations because I wasn’t sure what to pick and haven’t bought a mattress in over a decade. He was patient and helped me to learn about each one and let me lay on them until the store closed. He also helped me to work within a small budget. Highly recommend!