TB
Tyler Brown
Oct 27, 2025
Todd, the sales representative who supported me, was extremely helpful and knowledgeable. I genuinely enjoyed working with him.
As others have mentioned, while the estimated delivery time was listed as 11–12 weeks, it ended up being closer to 15. I may have been a bit overly proactive, but I think it would have been great to receive a quick update around the 11-week mark. At times, I felt like I had to chase down information about my order status. A call or email to update me probably would have reduced or mitigated any suspicion that my order was forgotten.
My safe was delivered on Saturday (10/25/25), and overall, it’s fantastic. It’s exactly what I was hoping for in terms of functionality and design. However, as shown in the attached photo, part of the “Browning” lettering fell off. It appears to be a sticker, and unfortunately, not a very durable one. I reattached it as best I could, but I suspect it’s only a matter of time before it, and possibly others, come loose. It’s disappointing to experience this after a 3.5-month wait and a significant purchase.
In short, I’m very happy with the safe’s performance and overall build, but some of the aesthetic details left me a bit underwhelmed. I simply expected a higher standard of finish for what I paid and how long I waited.