Customer Service
Many customers reported issues with unprofessional behavior, long wait times, and poor communication regarding appointments and pricing.
Quality of Work
Overall, customers praised the quality of braiding and styling, with many expressing satisfaction with their hairstyles.
Atmosphere
The salon is described as friendly and welcoming, with a positive atmosphere, although some noted issues with cleanliness in the bathroom.
Pricing Concerns
Several reviews mentioned confusion and dissatisfaction with pricing, including unexpected increases and deposits.
Staff Professionalism
While some stylists received high praise, others were criticized for being rude or unprofessional, impacting the overall customer experience.