TX-847993 Our office strives to provide State Farm customers with the most efficient and professional service in the Wise County area. We primarily serve Decatur, Bridgeport, Alvord, Paradise, Chico, and surrounding areas as well as Texas. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ Insurance needs. We hope to be the first and preferred choice for your Insurance and Financial Services.
Gladis made the transition of coverage so seamless! She is highly efficient and exudes professionalism. Would recommend anyone to her!
SB
Sergei Brajnik
Sep 17, 2025
5.0
Lauren , Gladys, Rhonda, Mike and Teresa are most awesome people in the insurance industry I have encountered. Their professionalism and dedication to their customer is world class customer service!
JH
Jafid Herrera
Aug 22, 2025
5.0
Highly recommend Teresa and all of her staff. Hands down the best insurance agent in the area.
CC
Cortney Cole
Jun 26, 2025
5.0
Lauren is The Best!!!!!!! She is very knowledgeable. Friendly, fast and punctual. She definitely goes the extra mile. I use her for everything. State farm is not always the cheapest but it's worth the extra money for the customer service. They have helped me navigate a wreck and new minor driver. I can not say enough great things about this company.
LL
Lclark74
Jun 11, 2025
5.0
I haven't been with State Farm very long but Gladis Dorado with Teresa Mader's State Farm office has been so helpful since day one. I made the switch from a commercial insurance company and she made it so easy and stress free. She has also been very attentive and quick to answer whenever I have a question or need to make a change to my policy. Thank you Gladis!!!!!
Frequently Asked Questions About Teresa Mader - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.