Business Details
About
RV Repair ShopBoat Repair Shop
Tennessee Valley RV is a full-service RV shop providing collision, paint, engine, general maintenance services, and consignment RVs in Madison, AL.
Location
Hours
Reviews
4.1
139 reviews
5 stars
99
4 stars
10
3 stars0
2 stars2
1 star
28
What are people saying?
AI-generated from customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, there were significant complaints about poor communication and unprofessional behavior from the owner.
Quality of Work
Feedback on the quality of repairs was mixed; some customers were satisfied with the work done, while others reported incomplete or shoddy repairs leading to further issues.
Pricing Issues
Several reviews mentioned high prices and unexpected charges, with some customers feeling they were overcharged for services rendered.
Timeliness
Customers appreciated quick service in some instances, but many expressed frustration over delays and extended repair times.
Warranty and Accountability
Numerous complaints highlighted issues with warranty claims and lack of accountability for mistakes made during repairs.
- TETom Edmiston6 days ago5.0I thought I had an issue with my new Forest River travel trailer, but after speaking with staff at this place, they explained some things to me as a new RVer I didn't know. They saved me time and money by taking the time to explain things to me. I will definitely give them my business in the future. Thanks for being honest and helping me with a non-issue that I thought was a problem.
- COChristine OwiesnyOct 7, 20255.0We called and spoke to Zak about our microwave/convection oven. He was the only person in the area that was willing to go through our warranty and come to us. If we are in the area and need more work done w will definitely call Zak first.
- M6Mickey60 60Oct 1, 20254.0The mechanic is awesome top-notch knows exactly what he's doing, has the experience. Only reason it's not a five star had a little price discrepancy went in talk to Zach we worked it out very easily.
- MMmartin MendozaSep 29, 20251.0They gave me the generator disassembled, they couldn't fix it and they still charged me $700, and they wanted another $150 to put it back together and put it back?
- RDRandy DamewoodJun 3, 20255.0Great service
Frequently Asked Questions About Tennessee Valley RV
Do you offer on-site service?
Yes, within a 100 mile radius of our zip code 35756.
Do you accept warranty and/or insurance?
Yes, we work with all extended warranty and insurance providers.
Do you do paint and body repair?
Yes, our team of collision repair specialists can handle all types of body & paint services.
Do you work on generators?
Yes, we work on all makes and models of generators for general maintenance and repairs.
Do you offer upgrades or customizations?
Yes.