SL
Sarah Lantz
Aug 20, 2023
I have lived in this apartment for 7 years now, five of which it was managed by Alliance Property Management who did an incredible job.
Almost two years ago the complex was taken over by Tamarack Property Management, and I have NOTHING good to say about them. The way that they run things is outright illegal. No one answers phones, no one is in the office during business hours EVEN IF YOU SCHEDULE AN APPOINTMENT, until very recently no one could get anyone to do maintenance FOR TWO YEARS regardless of the severity, they enter apartments with NO NOTICE, they will not shovel or plow in the winter, the sprinklers have been turned off since they took over, they do not clean the laundry rooms and common areas even if you put in maintenance requests. In order to get a hold of them we are required most often to call the corporate office who (sometimes) will make someone call us back. I waited outside of the office with two other people once during business hours in order to speak with someone: when no one came the police were called. Then (and only then) did the "manager" show up and say "I have a lot of properties to manage, I don't have time for this". She had an appointment with one of the people waiting whom she specifically told to be there at that time. The other person waiting was an INSPECTOR who flew in from Seattle and had an appointment with management: they berated her in front of us for not going into the apartments on her own and when she said "You have to provide a key for me" they snapped at her saying they were "Only an hour late".
My upstairs neighbor had a leaking dishwasher for SIX MONTHS and no one came to fix it or would answer calls.
We didn't have anyone come to empty our dumpster for a month and we couldn't get a hold of anyone in the office, so the birds got into it and trash was scattered all over the parking lot.
No one was plowing and our cars were getting stuck, so the tenants had to POOL THEIR MONEY TOGETHER TO HAVE SOMEONE PLOW FOR US.
I've caved on three separate occasions and cleaned the laundry room because it hasn't been cleaned in two years since they took over (despite requests being made).
The only reason I still live here is because all of my neighbors are great and we have basically started taking care of the complex ourselves.
Despite all of this, Tamarack Property Management NEVER fails to raise our rent when leases are up, and NEVER fails to arrive for tri annual inspections (which they often times do not give notice for and enter our homes illegally).
They have been threatened a few times with lawsuits, will fix one or two problems to calm people down, and then continue to blatantly break their end of the lease agreements.
If you can help it, do NOT live anywhere that is under the "management" of this disgusting company