Service Issues
Customers frequently reported poor service, including rudeness from staff and long wait times, especially in the drive-thru.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, greasy, or incorrect orders.
Employee Praise
One employee, Samson, received multiple commendations for his exceptional customer service, highlighting the impact of individual staff members.
Cleanliness Concerns
Several customers noted cleanliness issues within the restaurant, particularly in food handling practices.
Operational Hours
Customers expressed frustration over inaccurate posted hours and early closures, leading to inconvenience.