Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 199 W. Ocean View Ave. in Norfolk. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
2.8
546 reviews
5 stars
145
4 stars
80
3 stars
68
2 stars
42
1 star
211
What are people saying?
AI-generated from customer reviews
Service Issues
Numerous customers reported extremely slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted poor food quality, including cold, burnt, and improperly prepared items, with several customers experiencing food-related illnesses.
Staff Attitude
Customers frequently noted rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt areas.
Mixed Experiences
While some customers praised the food and service, these positive experiences were overshadowed by the majority of negative feedback.
- AKAshley KotranOct 29, 20251.0Absolute worst Taco Bell and fast food service location I’ve ever experienced. Waited about 20-30min in the drive thru with only one vehicle in front of us, my husband went inside to check what the deal was and one of the workers was smoking weed right outside with a bunch of random people and the other workers inside were all just standing around. Once he asked about our drive thru order did they finally open the window and give us our food.. which was cold, tacos were sloppy and soggy, and overall just terrible. The car in front of us in the drive thru ended up just driving away without their food because It was taking forever. Would never order from here even if I was drunk or high myself because that’s how bad the food and service was. This building should just be completely demolished and rebuilt with a completely new staffing
- BLBrandon LoveOct 22, 20255.0Best Taco Bell I've ever been to! Not only was the staff patient and inviting, they were amazingly friendly! The food was slammin! Not to mention, being able to order TB & KFC in the same place at the same time!! Top marks all around
- CWCourtney WilkOct 20, 20251.0Sauce packets came with disgusting residue on them from the drive thru. No idea what it is or how old it is.
- AJAndrea JamesSep 8, 20251.0I just came from them and my Cantina Tacos are burnt. At first, I'm like maybe I'm tripping! No they are actually crispy. They taste horrible and now I have a horrible taste in my mouth for the rest of the night. Som way to end a work day!!!
- AFA FrenchAug 30, 20251.0This particular location was absolutely disgusting!! From poor service to shitty food. Waited 10 min in drive through only to get the order completely wrong. Went inside to have it corrected , it then took over 20 min to get food. They purposely crushed the hard shell tacos so you could not eat them! The inside was was filthy! Floors, trash etc. I will not be going back there and I am going to report to the health department! Do better people!! The owner of this franchise should be ashamed and penalized how this establishment is managed.