Taco Bell / KFC

Reviews

• TD

  Tierra Dubay

  Oct 14, 2025
  1.0
  Food is alright but man if I just didn’t receive the worst customer service of my life tonight. The woman working drive thru seems like she hates her job and is taking it out on customers. Let me say I’ve worked at Taco Bell too and I know it’s not everyone’s ideal job but no one told you to apply then keep working there. If I ask for hot sauce with a bag full of food I expect more than one sauce. Especially when I asked for a little extra. I’m always overly nice to everyone, including her so there’s no reason you have to be silent when I try talking to you and sigh and legit toss one sauce at me bc I asked for extra???
• FA

  Fuck Amazon

  Oct 7, 2025
  1.0
  Let me preface this by saying that I don’t expect five-star service when I hit up a Taco Bell/KFC hybrid location. I’m not looking for linen napkins or a sommelier to walk me through the Baja Blast pairing notes. All I want — all I ask — is to receive the food I paid for, with the basic tools necessary to eat it. Unfortunately, this apparently Herculean task is far beyond the capabilities of the staff at this establishment. Not once, but twice, I was denied the humble, plastic symbol of fast food decency: a spork. Now, I know what you're thinking: it's just a spork. But no, it's not “just a spork.” It’s the one utensil that makes a sad tub of mashed potatoes and watery beans remotely edible in a car, at a park bench, or literally anywhere other than a fully stocked kitchen — which, believe it or not, is not where most people are eating their fast food. We come to KFC for the chicken and Taco Bell for the crunch wraps, yes — but also for the convenience. That convenience vanishes the moment you forget to include the one tool I physically need to eat the food you handed me in a sealed, greasy brown bag. And let’s not gloss over the fact that this didn’t happen once. It happened twice. Two different visits, spaced days apart. Two times I checked the bag and thought, “Surely this time, they remembered.” Two times I was wrong. Am I being punked? Does this location have a personal vendetta against cutlery? Or is it simply a matter of chronically poor staffing and a complete lack of care? The staffing issue at this place is glaringly obvious the moment you step inside or pull up to the drive-thru. Orders take forever. The employees seem either wildly overworked or completely indifferent — and honestly, who can blame them when management clearly doesn’t have their act together? But here’s the thing: while I can empathize with an overworked crew, I’m still the paying customer. If your store can’t handle basic order accuracy — and by that I mean adding a 5-cent piece of plastic to a bag — then you shouldn’t be open. I would love to say I calmly called the store to ask about the missing spork, but let’s be real — no one answers the phone. Or if they do, they transfer you to some other line that rings into oblivion until you’re ready to smash your phone into a bean burrito. Because that's what you’re left doing — scooping sad piles of food into your mouth with the lid of the mashed potatoes container like some kind of fast food goblin. Bottom line: forgetting a spork once is annoying. Forgetting it twice is inexcusable. It speaks to a larger culture of not caring, of cutting corners, of assuming the customer will just deal with it. And that’s exactly why I won’t be returning to this location. Not for the tacos, not for the chicken, and certainly not for the "convenience" — because if I have to go home and dig through my own kitchen drawers to eat this food, I might as well have just cooked something myself. Do better, Taco Bell/KFC. Or at the very least, start giving a spork.
• MG

  Melissa Giasson

  Oct 3, 2025
  1.0
  Having to wait over 45 minutes for half of my food is absolutely ridiculous!!! Therefore half of it was cold. Alot of the time I dont get what I paid for either...its like they try to steal from you. I always have to go in to double check. Maybe I need to start going other places because it seems like its always a problem on Lisbon st in Lewiston. They are also under staffed!!!! And here's a Pic of the double stack...this isn't even a single stack!!! DONT GO HERE!!!! Shame on managment! If you dont have enough people managment should be going in.
• SD

  Sylas Desjardins

  Sep 8, 2025
  3.0
  The food is always pretty decent, but they handle your food with zero care. Every time I get a quesadilla, they either don’t cut it at all, cut it like it’s personally victimized them, or they cut it, but then shove it into a pile at the bottom of the bag so you have a deconstructed quesadilla at the end
• LB

  Lawrence Bird

  Sep 1, 2025
  1.0
  Counter hell was very polite, my crunch wrap came out pretty burnt like I’ve never had that happen at any Taco Bell. I asked for another and they did make it but It was almost as burnt(maybe they need to turn the press down) but the second one was made with what I would say is aggravation that I would dare ask for a new one. It was hardly folded and also burnt.