Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 401 Coit Road in Plano. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.5
696 reviews
5 stars
258
4 stars
151
3 stars
95
2 stars
44
1 star
148
What are people saying?
AI-generated from customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times for orders and inadequate staffing.
Food Quality
Many reviews mentioned poor food quality, including cold items, incorrect orders, and unsanitary conditions.
Customer Service
Numerous customers experienced rude and unprofessional behavior from staff, leading to dissatisfaction.
Cleanliness
There were mixed reviews about cleanliness, with some noting dirty conditions and others mentioning a clean dining area.
Operational Issues
Customers reported issues with the location being closed early, equipment malfunctions, and a lack of menu items.
- VFVictoria Freiheit4 days ago1.0I won’t be going back. My order has been wrong and super disappointing more times than it’s been right. It’s literally just bean burritos. Tonight around 8:45 pm, I went inside to the lobby and made a Taco Bell and KFC order, then after my order, they started telling people they weren’t taking anymore Taco Bell orders, only KFC. After a while, they said they made the burritos wrong and were remaking them, which made the other people not getting Taco Bell orders frustrated. 30 mins later, I finally got the order. Came home to eat and it was still wrong. Complete waste of time and money.
- MVM VNov 3, 20251.0I was really disappointed by the condition of this KFC location. The kitchen and front counter were visibly dirty — food and trash on the floor, greasy surfaces, and overall poor hygiene. It’s very concerning to see a restaurant serving food in this kind of environment. Management seriously needs to address the cleanliness and sanitation here.
- MNMark NagyNov 2, 20251.0Just close this location already, only one employee, no manager 20+ min wait, hot food cold, cold food warm, order made incorrect took 10min to fix. broken equipment poorly maintained. for every 3 customers that walk in 2 leave because it takes 15min before anyone notices someone's at the register
- CNCristopher NOct 31, 20251.0Very very horrible team. They took 45 minutes to make fried chicken for a sandwich, that too inside the store, not drive through. They seemed to form some type of community inside them that asking questions even felt dangerous. They could not even speak proper English when I went to ask at around the 20 min mark. They said it’ll take 3 minutes to cool filet, I said okay so 3 min we are good?. Then she says no. I say “ what?” She says “ in 3 minutes filet is done. I had to wait for 25 more minutes.
- ARArjun RameshOct 31, 20251.0I had a coupon for TWO free tacos, but when I arrived at the Taco Bell, I was treated with disrespect. I asked the them for two tacos and they only gave me one, and after I asked for another, she said it wasn’t possible. I then asked for my coupon back so I could redeem my other taco at a different location but she already threw it away and started giving me attitude. Worst fast food experience I ever had and the taco wasn’t even filled properly. I threw it away out of disgust.