Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about incorrect orders, cold items, and overall poor presentation.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, particularly in the bathrooms.
Kiosk Ordering
Customers expressed frustration with the mandatory kiosk ordering system, stating it was impersonal and difficult for some to use.
Management Concerns
There were complaints about management's handling of staff and customer interactions, with calls for better training and organization.