Taco Bell

3.6
598 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 86 Ella Grasso Turnpike in Windsor Locks. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
86 Ella Grasso Turnpike, Windsor Locks, CT
06096, United States

Hours

Reviews

3.6
598 reviews
5 stars
244
4 stars
126
3 stars
79
2 stars
39
1 star
110

What are people saying?

AI-generated from customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and dine-in orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food preparation.

Staff Attitude

Feedback varied on staff behavior, with some customers noting rudeness and lack of professionalism, while others praised friendly and helpful service.

Food Quality

While some customers enjoyed the food, others reported it being cold, poorly prepared, or not meeting expectations.

Cleanliness

Several reviews mentioned unsanitary conditions, including leaking AC units and dirty dining areas.
  • RD
    Rich Davies
    Oct 19, 2025
    1.0
    Laughably pathetic. Nobody expects a Michelin-chef inspired meal at Taco Bell but a recent dine-in experience was somewhere between underwhelming and absolutely abysmal. Service was non-existent, the clowns working behind the counter had no idea what they were doing. The 10 or so people in the restaurant waiting for their food completely overwhelmed the 5 workers (that I could count), most waiting 10-20 min for their food. They must have hired people off the street who could care less about the customers or give any semblance of service. For me, 10 minutes to get food but of three items ordered (at a kiosk, bc you know, no person in sight), only two were in the bag. Can’t even count to three to make sure order is correct. Third item came 10+ later after I complained. Just terrible, sorry. Won’t be back here ever.
  • NM
    nancy moore
    Oct 18, 2025
    1.0
    It took 30 minutes to get my order we had order ahead and we still had to wait
  • MS
    Mya Simpson
    Oct 18, 2025
    5.0
    i’m inlove with taco bell
  • SN
    Steve Naslund
    Oct 13, 2025
    3.0
    Blah, just Taco Hell
  • DA
    Darlene Austin
    Sep 30, 2025
    1.0
    Food was cold, tacos cracked & missing tomatoes. Employees were extremely rude. Will not be returning.