Service Issues
Numerous customers reported rude and unprofessional behavior from staff, including being rushed during orders and receiving incorrect or incomplete orders.
Food Quality
Many reviews highlighted poor food quality, including cold items, incorrect ingredients, and insufficient portions.
Operational Problems
Customers frequently experienced issues with the drive-thru not accepting orders, inconsistent hours, and being told to order inside despite being open.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poorly maintained food preparation areas.
Customer Experience
Overall, the customer experience was negatively impacted by long wait times, missing items, and a lack of accountability from staff.