Service Quality
Customer service experiences are inconsistent, with some praising friendly staff while others report rudeness and poor order accuracy.
Food Freshness
Many customers noted issues with food being cold, stale, or poorly prepared, leading to dissatisfaction with the overall quality.
Cleanliness
The cleanliness of the restaurant is frequently criticized, with reports of dirty tables and unsanitary conditions.
Order Accuracy
Numerous reviews mention frequent mistakes with orders, including missing items and incorrect food preparation.
Speed of Service
While some customers experienced quick service, many reported long wait times, particularly during busy hours.