Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 9420 W Broad St in Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
814 reviews
5 stars
316
4 stars
173
3 stars
129
2 stars
50
1 star
146
What are people saying?
AI-generated from customer reviews
Food Quality
Many customers reported receiving cold, poorly prepared food, with missing items and unsatisfactory taste.
Service Issues
Numerous reviews highlighted slow service, rude staff, and frequent order mistakes, leading to a frustrating customer experience.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and concerns about food safety.
Inconsistent Experience
While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency in quality.
Kiosk Ordering
Customers expressed frustration with the requirement to use kiosks for ordering, especially when staff were available but unresponsive.
- DMDonna McgheeOct 8, 20251.0Horrible The food was the worst’. I had the #6 and needless to say… everything was cold, nothing was warm.. the Chalupa bread was just taken out of the bag ( wasn’t warmed or anything) it was just nasty and full of lettuce NO MEAT The cashier was nice.. but if I’m ever on this side of town again I will NOT RECOMMEND this Taco Bell Money wasted! Please Please do not serve paying customers something you will not eat yourselves!
- TJTyson JrSep 12, 20251.0The food tasted like dirt worst Taco Bell I’ve ever been too wouldn’t go back. Gave me Diet Pepsi and no sauce what a disappointment
- SYSok YunSep 8, 20254.0Clean and efficient for a fast food in the hood, but watch out for those homeless folks outside, don't trust them
- EBErica BooneAug 22, 20251.0Please tell me how this is ok to give to customers? Was missing 2 chalupas and the ones we did get were hard as a rock. So tired of this. This isn’t just sometimes. It’s consistently awful.
- CCCharging712Jul 23, 20251.0Shouldn’t take 20 minutes for a fast food order…