Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5811 W Broad St in Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
1,252 reviews
5 stars
518
4 stars
242
3 stars
176
2 stars
73
1 star
243
What are people saying?
AI-generated from customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including stale items, incorrect orders, and poor presentation.
Staff Friendliness
Some customers praised specific staff members for their friendliness and helpfulness, contrasting with negative experiences reported by others.
Order Accuracy
A significant number of reviews mentioned missing items or incorrect orders, indicating a consistent problem with order accuracy.
Cleanliness and Atmosphere
While some customers noted cleanliness and a pleasant atmosphere, others reported unsatisfactory conditions and service.
- MMMichael5 days ago5.0Serving the West End for as long as I can remember. Service is always friendly and food is always consistent. My go to for fast food on the west side of RVA.
- JFJames FioccaNov 4, 20255.0Whoever is working late on Mondays is great .. food is all made exactly right and packaged neatly
- BBBaileyNov 2, 20251.0Do not order ahead here. Yesterday night I got stuck in the drive through line. It was at an absolute standstill and they locked the doors when people were going inside to ask about their orders. This happened about a month ago too. I thought it was a one-off but apparently not :/
- RHReyne HarrisOct 13, 20255.0New look, who dis...okay Taconna A. Bell! When I come to this location they're always kind, patient and efficient. My only complaint is with Taco Bell as a whole... Y'all wanna bring back every thing but the volcano taco and burrito.. And (raises my hand in a threatening way) stop taking the nacho fries off!! It's a safe food for my autistic child, aight I'm done
- PPPhillipOct 11, 20251.0Taco bell has become such a bad deal that they don't even give out complimentary water anymore. Penny penching while they charge $7 for a quesadilla. Just go anywhere else.