Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and order mistakes.
Food Quality
Mixed reviews on food quality, with some items praised as delicious while others were criticized for being poorly prepared or unsatisfactory.
Cleanliness
Some customers noted cleanliness and organization, while others reported unsanitary conditions and issues with the dining area.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Wait Times
Long wait times reported in drive-thru and for order pickups, with some customers expressing dissatisfaction with the speed of service.