Service Quality
Customer experiences with service varied widely, with some praising friendly staff and others reporting rude or inattentive service.
Food Quality
Many customers complained about food being served cold, old, or incorrectly prepared, while others enjoyed their meals and found them fresh.
Order Accuracy
Several reviews highlighted issues with incorrect orders and missing items, leading to dissatisfaction among customers.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting dirty conditions in the restaurant and bathrooms.
Staff Recognition
Certain staff members, particularly a manager named Cheryl, received high praise for their exceptional customer service.