Food Quality
Mixed reviews on food quality, with some customers praising fresh and hot items while others reported stale or poorly prepared food.
Customer Service
Customer service experiences vary widely; some staff are noted for being friendly and efficient, while others are described as rude and unhelpful.
Cleanliness
Concerns raised about cleanliness, particularly regarding food handling practices and the dining area.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Operational Issues
Reports of long wait times, staff shortages, and inconsistent hours of operation, affecting overall customer experience.