Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not matching what was ordered.
Service Quality
Customer service was frequently described as rude or unprofessional, with several reviews highlighting poor attitudes from staff.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unpleasant odors.
Speed of Service
Customers consistently complained about long wait times for food, both in-store and at the drive-thru.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with the quality, describing it as cold, poorly prepared, or lacking in ingredients.