Service Issues
Numerous customers reported poor service, including incorrect orders, long wait times, and unprofessional staff behavior.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about stale items, incorrect orders, and food served cold.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, while others reported unsanitary conditions.
Staff Attitude
Feedback varied on staff friendliness, with some praising helpful employees while others experienced rudeness and lack of professionalism.
Ordering Experience
The shift to self-service kiosks received mixed reactions, with some customers preferring traditional ordering methods.