Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 7960 Worthington-Galena Road in Columbus. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.1
769 reviews
5 stars
243
4 stars
127
3 stars
97
2 stars
82
1 star
220
What are people saying?
AI-generated from customer reviews
Customer Service
While some employees received praise for their friendliness and helpfulness, many reviews highlighted poor service, rudeness, and a lack of attentiveness from staff.
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and dining areas, with some reporting waits of over 30 minutes.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed their meals, others received cold or poorly prepared food.
Operational Issues
Several reviews mentioned that the location often closed early or refused to take orders, leading to frustration among customers.
- ASAlba Suarez5 days ago1.0I waited more than 10 minutes for my order, I received no help from the staff and the window service was empty.
- NHNicholas HecklerOct 31, 20251.025 minute wait in the drive thru after placing my order. Empty parking lot, so its not like they were slammed inside. Cold fries. Lukewarm tacos. Zero explanation at the window for why it took 25 minutes to make 4 cars worth of food. Zero apology for the extensive wait.
- NNNickOct 25, 20255.0Tonight was a huge improvement over past visits. The guy at the drive thru window on 10/25 at 5:50pm was very polite, and was giving off good vibes.
- JRJoseph ReeseOct 24, 20255.0They were super busy and looked like a slight shift change happen so what happened is very understandable. We were missing some food and I went in to get what we were missing and there was a misunderstanding with the stickers on the bag and they gave us some extra food on top of the actual food we were missing. The lady that helped me was very nice and and quick on making what was missed.
- KWKathryn WrightOct 23, 20255.0Had someone at the window 10/23 @ 11:11am by the name of Mark his customer service was phenomenal especially this being fast food and Taco Bell I usually expect someone who always seems like they just don’t wanna be there and is rude. Mark was so nice. My 13yr old son noticed how great his customer service was good job. Mark continue being amazing. Thank you.