Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.
Food Quality
Several customers reported issues with food preparation, including incorrect orders, cold food, and unsatisfactory presentation.
Cleanliness
Multiple reviews mentioned dirty dining areas and unsanitary conditions in the restaurant, including overflowing trash cans and unclean bathrooms.
Long Wait Times
Customers frequently complained about excessively long wait times for both drive-thru and in-store orders, with some waiting over an hour.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of training for employees, contributing to the overall negative experience.